Here, we’ve compiled the most frequently asked questions by our guests regarding Mongolia tours. For more detailed answers, simply follow the links below. If you can’t find the information you’re looking for, feel free to reach out via email or chat with us through the live chat feature at the bottom-right of the screen.
Is Mongolia Safe to Travel To?
Mongolia is one of the safest travel destinations globally, with a low crime rate compared to many Western and Asian countries. Like any major city, petty crimes, including pickpockets, can occur in crowded areas like Ulaanbaatar, so it’s always best to secure your valuables and use common sense.
When is the Best Time to Visit Mongolia?
The best time to visit depends on your travel style. For most visitors, late May to early September is peak season. However, adventure travelers might enjoy September to early October, with events like the Golden Eagle Festival and the beautiful fall scenery in the Taiga region. For more details, read our Best Time to Visit Mongolia blog.
How Do I Obtain a Mongolian Visa?
Mongolia has relaxed its visa requirements, allowing passport holders from 42 countries to visit without a visa for up to 30 days. If you’re from a non-visa-exempt country, you can apply for an eVisa through evisa.mn. For more info, check our Mongolian Visa Information blog.
How Do I Get to Mongolia?
Direct flights to Ulaanbaatar are available from Beijing, Seoul, Hong Kong, Tokyo, Moscow, Berlin, and Istanbul. The Trans-Mongolian train from Moscow or Beijing also offers an adventurous entry. Learn more in our Getting to Mongolia blog.
Can You Arrange Flights or Train Tickets to Ulaanbaatar?
Yes! We can help book cheap and convenient flights from several cities. Fill out the inquiry form on our website, and we’ll get back to you within 1 business day with a quote.
What Type of Accommodation Will We Stay In?
Hotels: We offer 3 to 5-star hotels in Ulaanbaatar and provincial towns such as Murun, Ulgiy, and Khovd.
Ger Camps: Stay in traditional Mongolian gers at rural camps, often near cultural, historical, or geographical points of interest.
Community-based Ger Camps: These are eco-friendly camps operated by nomadic communities offering a chance to experience nomadic life firsthand.
Camping Tents: For some remote areas, we provide lightweight tents with shared sleeping mats, or single-occupancy tents if preferred.
What Type of Transportation is Available?
Road Travel: We use reliable Russian minivans (Furgons/UAZ 452) for our adventures. These vans comfortably fit 4 people, offering space for luggage and scenic stops.
Air Travel: Domestic flights are available for remote areas, but we minimize flights to reduce our carbon footprint.
Rail Journey: We can arrange train tickets on the Soviet-style railway from Irkutsk or Beijing to Ulaanbaatar.
What is the Food Like in Mongolia?
Meals in Ulaanbaatar are served at top local restaurants, offering a mix of Mongolian, Western, and Oriental cuisines. During camping tours, you’ll enjoy traditional dishes such as Mongolian barbecue (Horhog) and noodle soup (Lapsha). Special dietary needs can be accommodated with prior notice.
What Drinks Are Included?
We provide drinking water, tea, and coffee during your tour. Alcoholic drinks are not included, but you can buy them in Ulaanbaatar or at village stops.
What Type of Toilet Will We Use?
In the countryside, expect Asian-style long-drop toilets, compost toilets, or western-style options depending on the accommodation standard. On camping days, we’ll dig simple squat toilets when necessary.
What About Washing & Shower Facilities?
Showering facilities are limited in remote areas. In ger camps and provincial towns, you’ll find solar-heated showers. In nomadic homestays and camping, shower facilities may not be available.
Is There Internet or Mobile Service in Mongolia?
Wi-Fi is available at hotels in Ulaanbaatar and larger provincial towns. Outside the city, internet access is more limited. We recommend buying a local SIM card for mobile service in areas with coverage.
What is the Electricity Supply in Mongolia?
Ulaanbaatar and most provincial towns have reliable power, with 220V sockets. In remote areas, power may be intermittent, and some ger camps use solar energy. In nomadic families, electricity may be unavailable for charging devices.
Which Currencies Are Used in Mongolia?
The Mongolian Tugrik (MNT) is the official currency. International credit cards are accepted in most cities, but it’s recommended to carry cash for small shops and rural areas.
Do You Allow Children on Your Tours?
We welcome guests of all ages! Children aged 14 and older can join our small-group tours with their parents. Families with younger children are best suited for private or tailor-made journeys for more flexibility.
What Is Your Trip Style?
We organize small-group tours (maximum 8 people) and private trips with a focus on sustainability and supporting local communities. Our tours are mostly adventure-style but also include classic options. Learn more about our Trip Styles here.
What Should I Pack for My Mongolia Trip?
Mongolia’s weather can be unpredictable, so pack layers, sturdy shoes, and essential gear for outdoor adventures. For a full packing list, check our Mongolia Packing Tips blog.